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Network Management services can help your business get the most out of your IT network. Read about how one London-based firm solved its network problems and is now reaping the benefits of a long term network support sevice.
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A London-based company were finding their network increasingly unreliable as time went on and increasingly outdated as their company grew.
Their existing network support service consisted of an assistance hotline and emergency callout with a slow response time. This poor service led to much server downtime and as such cost the firm both money and business.
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After switching to a company offering complete network management, the firm's network system underwent a complete upgrade and analysis. Its faults were identified and solutions were implemented, expansion of the system was recommended to meet the company's future needs and was carried out.
Services offered were all based on what the company needed. Implementation of network maintenance was fast and effective, meaning less downtime.
Once the system has been updated the service that the company opted into provided a 24 hour assistance helpline and a fast response callout engineer. However, they also provided ongoing network analysis services to prevent the need for any loss of downtime in the first place.
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